Frequently Asked Questions

Please read our FAQ before sending us a message.

Shipping rates are automatically calculated during time of checkout with our shipping partner United States Postal Service (USPS). We ship worldwide!


We accept PayPal, VISA, MasterCard, American Express, DISCOVER. You can pay via PayPal, or you can pay with your credit card if you don’t have a PayPal account. PayPal is not required to make payment.

Most domestic (US) orders will take on average 2-3 days. International orders vary by destination. However on average delivery time estimates can take anywhere between 6-14 days.

We have partnered with PayPal for online payment processing. PayPal is fully Payment Card Industry (PCI) compliant and provides our customers with the highest level of security while maintaining a comfortable checkout process.

When you have completed payment for your order our team will automatically receive email notification. We can take up to 24 hours to pack and ship your order. After your order has been packed and processed you will be emailed the orders shipping tracking information.

Yes, all orders placed on our website will receive invoices. Your invoice is automatically emailed after payment is complete.

Send us an email

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Thank you

Psoothe Wellness Team